At VitalMan, we are committed to ensuring your order arrives safely and promptly. Here is a summary of our shipping policies:

Processing Time

• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

• Standard Shipping: Estimated delivery time is 3-7 business days.
• Express Shipping: Estimated delivery time is 1-3 business days.
• International Shipping: Estimated delivery time varies by destination, typically 7-21 business days.

Shipping Rates

• Standard Shipping: Flat rate of $5.99 for all domestic orders.
• Express Shipping: Flat rate of $12.99 for all domestic orders.
• International Shipping: Rates are calculated at checkout based on destination and weight.

Free Shipping

• We offer free standard shipping on domestic orders over $50.

Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• Use the tracking number to monitor your order’s progress through our carrier’s website.

Shipping Restrictions

• We currently do not ship to P.O. Boxes or APO/FPO addresses.
• Some international destinations may have restrictions on the import of dietary supplements. Please check your local regulations before placing an order.

Customs, Duties, and Taxes

• For international orders, any customs fees, duties, and taxes are the responsibility of the customer. These charges are not included in the shipping cost.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us at support@vitalman.com. We will assist you in filing a claim with the carrier and work to resolve the issue as quickly as possible.

We strive to provide the best shipping experience possible. If you have any questions or concerns about your order, please do not hesitate to contact our customer service team at vitalmanau@gmail.com.